Registration

Joint Keynote with: Making Changes in Enterprise Architecture & DevOps Summit: Doing DevOps Right

How City Index bridged the Dev/Ops divide
Mike Lear, CIO of City Index in partnership with Delphix
Mike Lear joined City Index 5 years ago as Head Architect. Now the CIO he has overseen a move to Agile Development, continuous testing, continuous delivery and now DevOps. This involved refreshing and in some cases replacing the core infrastructure, adding innovative new technologies like data virtualization and building new business processes that could take advantage of such an agile platform. The result was the alignment of development, testing and infrastructure all working towards the same goal - continuous delivery.

Introduction to sponsors

Coffee Break

Chairman’s scene-setting: Process Improvement: More Than Just Another Tool?
John Hackett, Managing Director(MD) - Franklin-Hackett Ltd
For many years, process improvement has been one of the de facto tools for implementing change in organisations. Process improvement initiatives are often experienced as one-off, “bolt-on” activities that come and go.
But is there more to process improvement than this? In this presentation, John will seek to identify the main thinking habits relating to process improvement and show how a wider mind-set can shed light on the true implications of process improvement for organisations.

Strategic Process Initiatives: Death by a thousand improvements
Ashley Braganza, Professor of Organizational Transformation - Brunel Business School 

• Change for change sake?
• Strategy – Structure – Process: these three words can scupper your career
• All improvements are not equal
• Getting C-level colleagues to fulfil their responsibilities

The Battle for Success
Peter Leeson, Visiting Scientist - CMMI Institute & Director - Q:PIT Ltd
What if management and staff have different ideas as to what should be improved, what should change? How do we reconcile the differences? What should be the priorities? What are the cause and effect aspects of changes within an organization?
This talk seeks to identify the changes which should be prioritized and the results which can be expected from doing the basics first.

Panel: Combining culture and strategy                                        
Panellists: Peter Leeson (panel coordinator), Visiting Scientist - CMMI Institute & Director - Q:PIT Ltd; John Hackett, Managing Director(MD) - Franklin-Hackett Ltd and Keith Gregory, Programme Management Office - Lockheed Martin.

Lunch

CASE STUDY: Process Improvement – Why its worth the effort. A Case Study with Atos
Graham Dick, Director - Lamri and Jeremy Nuttall, UK SI Quality & Security Manager - Atos
Organisational Process Improvement is desperately unfashionable, it's much more fun to focus on a particular tool or methodology.  However the unfortunate truth is that it's only through an organisational process improvement focus that significant benefits can be delivered and sustained across the entire portfolio of work.

This talk describes how Atos have used an organisational focus to process improvement to achieve just this.  It addresses:

• Why Atos started
• Why Atos kept going
• What Atos has achieved
• What was the Atos approach

Process Improvement – why do we make it so hard?
Roger Gamage, Director - Corner Process Improvement Solutions Ltd
Question - for companies who, day in, day out, utilise the creativity, skills and discipline of their staff in developing new and improved products, why is it so difficult to do the same for the work practices they follow?

Many development organisations attempt to improve themselves, but so often their improvement efforts are interrupted or diluted, and eventually fall by the wayside for one reason or another.

This talk will compare and contrast product development with process improvement and suggest an answer to the question.

Tea/Coffee break

CASE STUDY: Transforming a digital agency
Danny Bluestone, Managing Director - Cyber-Duck
How can we grow our agencies from singular clients and a small staff to international stardom? Danny will reveal how to innovate in the fast-paced, evolving digital economy, drawing on Cyber-Duck’s client work to explain how the strategy of blending our user-centred design (UCD) process with lean and agile project management methodologies was key to success.

CASE STUDY: Lean Benefits Processing: When Methodologies Go Bad
John Hackett, Managing Director(MD) - Franklin-Hackett Ltd
External support is in place, staff are engaged, management are committed, incredible savings have been identified and everything is looking good. So how can a lean systems review fail under these circumstances?
This is the story of one Borough Council and a blind obsession with methodology that led to some hilarious, but costly consequences.

• Why a lean review?
• Getting all the right ingredients in place
• Misappropriating methodologies
• Falling out of love
• Back to the status quo

Panel: Coping with change
Panellists: John Hackett (panel coordinator), Managing Director(MD) - Franklin-Hackett Ltd; Graham Dick, Director – Lamri; Jeremy Nuttall, UK SI Quality & Security Manager – Atos; Ashley Braganza, Professor of Organizational Transformation - Brunel Business School; Roger Gamage, Director - Corner Process Improvement Solutions Ltd
 and Danny Bluestone, Managing Director - Cyber-Duck.

Chairman’s Summary

Joint closing plenary with: Making Changes in Enterprise Architecture & DevOps Summit: Doing DevOps Right - Beyond silos, scaling effective management
Dave Snowden, Founder & Chief Scientific Officer, Cognitive Edge Pte Ltd

Close of day and drinks reception sponsored by Delphix