Digital Transformation & Change Management Conference

Chairmans Welcome

Opening Plenary Talk – Combined Plenary with Business Analysis and Change Management:
Innovating at Internet Speed: How to balance speed and efficiency in the digital age
Alan Brown, Surrey Business School
Business success necessitates optimization of the collaborative process from idea generation to solution delivery by enhancing innovation practices to be flexible and repeatable, creating organizations that adapt and respond in real-time to the changes around them, and encouraging team working skills essential for coordinating innovation-focused activities. We can refer to this ideal as the "agile organization". It is a new way of operating based on a set of principles, practices and tools that are emerging across a range of disciplines in engineering, information technology, and systems delivery. In this presentation we focus on the agile organization as the driving force for the new digital economy.

Introduction to Sponsors (10 minutes)

Case Study 1: Digital Transformation - a media sector organisation case study.
Darren Goldsby, Hearst Magazines UK
Darren tells the story of a large media company which recognised that its future lay in digital delivery of content to consumers. Knowing that this would change the amount and ways it could monetise its assets, the company embarked on a major programme of transformation, beginning with the creation of a new digital organisation.

Case Study 2: How Did We Get from Meetings Around a Kitchen Table to Today?
Rachel Cartmail, Head of Business Change, Net-a-Porter
Through the eyes of IT – how we’ve managed to support a pioneering business become the benchmark for luxury fashion online.

Round Table Discussion Session

Case Study 3: Constant Through Change – Availability Is Everything
Mark Merifield, Head of Information Management Services, National Archives
Digital transformation impacts the way we work, the tools we use and the technology infrastructures that support us. Yet the need to ensure the information we use remains available is constant. Information is easily lost within our business systems at times of change and the business not technology is the biggest risk. Service delivery, sharing, re-use, compliance, scrutiny, transparency and accountability is only possible when information is readily available. An understanding of your key business requirements and the need for consistent and unified governance is essential to realising your future vision.

Exploring the Change-Ready IT Organization
Alan Brown, Surrey Business School
Delivering quality software solutions and services requires an IT organization focused on balanc-ing a wide variety of evolving needs. With pressures from all sides, the success of today's IT organizations depends to a large degree on their ability to adapt to change. In this presentation we examine the different elements of change that must be addressed, and identify the critical areas that effect how to prepare your IT organization to handle change.

Change Management Case Studies - Improve agility and efficiency during transformation
Shirley Lacy, ConnectSphere
Digital transformation requires organizational and technology change that involves projects, IT teams and suppliers. This impacts the governance and management of technology changes to the live environment. Improvements to the design of the IT change management process, governance and communication mechanisms are required to reduce the risk of failure to the live services and impact on customers. Shirley presents case studies from the retail, media, public and commercial IT sectors that illustrate approaches to increase the volume and success rate of IT change to the live environment during transformation.

Panel (Plenary Session): Transformation:
Designing and Modeling the Future of Your Business

Chairman’s summary; close; drinks reception.