Background

This event comprises a one-day conference (14 July) featuring thought provoking presentations, case studies, panel discussions and networking opportunities AND a half-day of tutorials and workshops to be held the day after the conference (15 July).

DAY 1: European Process Improvement Conference: Strategies to Improve and Update, 14 July 2016, London

Processes are key to the success of any business. The fast pace of the economy, the fierce competition and the advent of new technologies deeply affect companies’ ability to thrive in today’s marketplace. Process Improvement is a fundamental component of business success and can greatly benefit companies if applied correctly. Unfortunately, improving processes is more easily said than done and many factors could jeopardise efforts in this area, notwithstanding the potential benefits.

This conference comprises real life case studies, thought provoking presentations and interactive panel discussions. Subject matter experts address topic areas of particular relevance to successful process improvement in the current environment and present their own experiences as a guidance.

Join us to find out how to re-invigorate and update your process improvement strategy to make it more in line with todays’ demands, and to learn which best practice methodologies and models, could be relevant to your organisation.

Half of global execs rate capability building as a top 3 priority (McKinsey & Co) 

More than 70% of organizations cite capabilities gaps as one of their top five challenges (Bersin By Deloitte)

Topics to be covered:

  • New Technologies/Tools influence on processes
  • Continuous Process Improvement
  • Big Data and Process Improvement
  • Frameworks and Models (CMMI, ITIL, Scrum, Kanban…)
  • Company culture
  • Listening to the consumer
  • Change management
  • Aligning process improvement with DevOps and Agile
  • Panel
  • workflow

DAY 2: Half-day workshops and tutorials, 15 July, London

Please see below for Details

ADVISORY PANEL:
Stephen Nelson-Smith, Principal Consultant, UNICOM
Stephen Woods, Process Improvement Consultant, SCMMS SOLUTIONS LIMITED
Dinis Guarda, Founder and CEO of ZTUDIUM.
Dave Snowden, CTO Cognitive Edge

DAY 1

  • -
    Richard-Sykes

    Morning Chairman: Dr Richard Sykes, Chair, Cloud Industry Forum

    Speakers:
    Richard-Sykes

    Richard Sykes

  • 09:00 - 09:15

    Welcome and Ice Breaker Session with Sponsors

  • 09:15 - 09:45
    kirk

    Plenary Keynote: Building Agile Capability

    Kirk Botula, CEO, CMMI Institute

    Senior executives believe that organizational agility is critical for business success. Yet, most companies admit they are not agile enough to mobilize quickly, respond positively and change to compete successfully. To achieve organizational agility, companies need to focus on the key capabilities that will help them develop better products, faster and at a lower cost to differentiate themselves and gain a sustainable competitive advantage.

    Speakers:
    kirk

    Kirk Botula

  • 09:45 - 10:30
    Dave-Snowden

    Plenary Keynote: Working Within and Through Boundaries

    Dave Snowden, CTO Cognitive Edge

    The ambition of the DevOps community is to break down barriers than inhibit value driven behaviour. But some boundaries are useful allowing expertise to develop and be nurtured. Sensor technologies and wider economic and ecological pressures are creating both stress and opportunity at a national and organisational level. This presentation will attempt to change our perception of the ecosystem of an organisation away from manufacturing metaphors and control to something more fluid, adaptive and critically highly innovative. How to achieve whole of work force engagement in both strategic development and operational execution? How to rapidly repurpose existing capability to handle previously unanticipated needs? How to resource for systems that are effective, not just efficient?​

    Speakers:
    Dave-Snowden

    Dave Snowden

  • 10:30 - 11:00

    Tea and Coffee Break

  • 11:00 - 11:45
    Paul-D-Nielsen

    Plenary Keynote: The Challenges of Increasingly Autonomous Systems

    Paul D. Nielsen, Director and CEO, Software Engineering Institute

    We are incorporating more autonomous features and functions into the systems we build—from cars, airplanes and underwater vehicles to home thermostats and assistive devices. But increasing autonomy comes with increasing complexity and new concepts like deep and continuous learning and non-deterministic algorithms. These are challenges to current verification and validation methods. Furthermore the central principle of trust may be the key to the acceptance of these increasingly autonomous into our lives. New strategies for V&V and test may be needed to establish that trust.

    Speakers:
    Paul-D-Nielsen

    Paul D. Nielsen

  • 11:45 - 12:30

    Plenary Keynote: A New Professionalism in the Age of the Virtual

    Dr Richard Sykes, Chair Cloud Industry Forum

  • 12:30 - 13:30

    Lunch Break

  • -

    Afternoon Chairman: Stephen Woods, Process Improvement Consultant, SCMMS SOLUTIONS LIMITED

  • 13:30 - 13:35

    Chairman's Introduction

  • 13:35 - 14:05
    Cindy-Lewis
    Stella-Reynard

    Pragmatic Process Improvement using multiple models and organic change (An AVEVA Solutions Case Study)

    Cindy Lewis, Quality and Process Manager, AVEVA (co-presenter Stella Reynard, Process Engineer, AVEVA)

    The challenges and pressure that businesses face has increased remarkably over the last decade: organisations need to be more global; able to respond faster to ever-growing customer demands; continue to be innovative and keep up with constantly progressing technologies; all the while quickly being able to diversify services and products that allow them to remain competitive. At the same time shareholders and markets still expect them to remain profitable and become more cost efficient.

    Being able to run traditional process improvement and quality initiatives in this environment and in today’s business world - an ever changing landscape; has meant that Improvement teams have had to adapt from the traditional models of large improvements programmes that run over many years or require significant investment and find more ‘out-the-box’ ways of bringing value to the business.

    Learn more about how AVEVA (AVEVA™ is a leader in engineering design and information management software solutions for the plant, power and marine industries) has and is continuing to pragmatically achieve sustained process improvement using multiple models and the power or organic change.

    Speakers:
    Cindy-Lewis

    Cindy Lewis

    Stella-Reynard

    Stella Reynard

  • 14:05 - 14:35
    John-Hackett

    Case Study: People before Process – How focussing on thinking and behaviour delivered better processes and better technology for a Customer Service team

    John Hackett, Franklin-Hackett Ltd

    For years, the Business Analyst community has relied upon a plethora of tools and methodologies to deliver process improvement. Many of these focus on workflow and technology. And yet increasingly, it is becoming clear that sustainable and long term improvement requires something more than methodology or tools. What seems to have emerged is simple - successful process improvement is in fact rooted in the behavioural and cultural aspects of the people involved.

    This case study shows how focussing primarily on the thinking and behaviours of the individuals within a team created an environment in which sustainable process improvement flourished, leading to the successful implementation and adoption of a highly effective CRM system.

    Speakers:
    John-Hackett

    John Hackett

  • 14:35 - 15:05
    Liz-Hobbs

    Knowledge Management - The role it plays in continuous and process improvement

    Liz Hobbs, Knowledge Management Functional Lead, Transport for London (TfL)

    Liz will talk about how she has built the strategy to transform systems, processes and behaviours required to implement Knowledge Management within TfL, which is a key enabler for continuous and process improvement.

    We will look at how the lessons learned captured have fed into identification of areas for improvement and how we work to investigate and implement resolutions, which can be incremental improvement or complete process change.

    Speakers:
    Liz-Hobbs

    Liz Hobbs

  • 15:05 - 15:15

    Tea and Coffee Break

  • 15:15 - 16:00
    Peter-Leeson

    Suddenly Reality

    Peter Leeson, White Clarke Group / Q:PIT

    The theory is good, yet, when we try to make it happen it appears excessively difficult and failure more frequent than success. Why is it that we cannot do as the models say? What are the common obstacles which stop us from implementing real process improvement? How can we overcome the natural resistance and impediments which appear to make progress all but impossible?

    Speakers:
    Peter-Leeson

    Peter Leeson

  • 16:00 - 16:45
    Cindy-Lewis

    TUTORIAL: How to use multiple models in Simulations assessments

    Cindy Lewis, Quality and Process Manager, AVEVA (co-presenter Stella Reynard, Process Engineer, AVEVA)

    ‘Applying or assessing multiple models in a practical way across the organisation can bring enormous benefit…. Not only in getting the most value from quality standards and models, but also ensuring that time spent on quality in the organisation is done efficiently and with minimal disruption. Look forward to getting some tips on how to ‘get more bang for your buck’!’

    Speakers:
    Cindy-Lewis

    Cindy Lewis

  • 16:45 - 17:15

    Panel: How to update your Process Improvement strategy for the digital age

    All speakers with questions from the floor

  • 17:15 -

    Close of Conference. Drinks Reception and Networking.

Speakers

kirk

Kirk Botula

CEO CMMI Institute

John-Hackett

John Hackett

Franklin-Hackett Ltd

Liz-Hobbs

Liz Hobbs

Knowledge Management Functional Lead, Transport for London (TfL)

Peter-Leeson

Peter Leeson

White Clarke Group / Q:PIT

Cindy-Lewis

Cindy Lewis

Quality and Process Manager, AVEVA

Paul-D-Nielsen

Paul D. Nielsen

Director and CEO, Software Engineering Institute

Leanne-Page

Leanne Page

MSLGROUP UK

Stella-Reynard

Stella Reynard

Process Engineer, AVEVA

Dave-Snowden

Dave Snowden

CTO Cognitive Edge

Richard-Sykes

Richard Sykes

Cloud Industry Forum

Geoff

Geoff Thompson

Experimentus

Gold Sponsors

Silver Sponsor

infuse

Bronze Sponsors

experimentus
itrinegy

Supporter

cmmiinstitute

Media Partners

Infosecurity-Magazine
c2b

Tickets

Delegates

  • Standard Rate - One Day - £275
  • Standard Rate - Two Day - £475
  • Buy Ticket

Vendors

  • Standard Rate - One Day - £750
  • Standard Rate - Two Days - £950
  • Buy Ticket

Event venue

  • Millennium Gloucester Hotel, 4-18 Harrington Gardens, London, SW7 4LH
  • 01895 256484
  • info@unicom.co.uk