Murtaza Ali is an independent test consultant with over 13 years of experience in Software Testing. Murtaza, is a certified Test Manager (advance level), certified Tester and Business Analyst. During his career, Murtaza has worked with organizations with multi-billion dollar turnover to improve quality of their software and to optimize their testing processes.
CASE STUDY: Unfinished Business – The ‘business’ element of a failed implementation
It is not unusual for software companies to struggle during implementation of a complex solution with many external dependencies outside its control. This case study will overlook all ‘technical’ variables and focus on the ‘business’ elements to analyse and understand how it contributes to implementation failures.